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The Cargo Cult of Business » 2005 » April

Archives for April 2005

Bad Weekend for Best Buy

Published on 25 Apr 2005 at 9:29 am. No Comments.
Filed under Service With A Smirk, In Corporations We Trust.

I can’t say for sure how much business is lost through these two means, but I really believe that companies lost far too much through poor infrastructure management and planning and far too little through customer reaction to excessive and intrusive data gathering.

Read ‘Bad Weekend for Best Buy’

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