Archives for 25 April 2005
Bad Weekend for Best Buy
Published on 25 Apr 2005 at 9:29 am.
No Comments.
Filed under Service With A Smirk, In Corporations We Trust.
I can’t say for sure how much business is lost through these two means, but I really believe that companies lost far too much through poor infrastructure management and planning and far too little through customer reaction to excessive and intrusive data gathering.
